Reporting Unlawful Content
Do you see any form of unlawful content on our CarCollect platform? Then please let us know.
Below, we explain how we deal with reports of unlawful content. Forms of unlawful content may include, for example: infringements of intellectual property rights or the publication of someone else's personal data.
How to make a report:
- If you encounter content on the platform that you think is unlawful, you can make a report by e-mail to support@carcollect.com. In this e-mail, include as much concrete information as possible. For example, information about where the unlawful content can be found, a justification as to why this content is unlawful and contact information of the person to whom the unlawful content relates.
- After receiving the notification, we examine it in detail. If we do not have enough information to make a decision, we may ask for additional information.
- When we have sufficient information, we make a decision. We may decide that the content is unlawful; in that case we will remove it or make it inaccessible. We may also decide that the content is not unlawful; then it will remain accessible.
The entire procedure can also be found in our Terms of Use.
Version: November 2024